Welcome To My Website

Hi, My Name is Swetha,Hospitality Supervisor

Hospitality professional with 10+ years in front desk operations, team leadership, and compliance across food and retail sectors.

Swetha Reddy Akkamgari

Statistic

Hospitality Supervisor skilled in guest services, inventory control, and compliance in fast-paced, customer-focused environments.
Students Guided
0 +
Inventory SKUs Handled
0 +
Shift Schedules Managed
0 +

A Glimpse into My Life

With over a decade of experience in hospitality, I specialize in delivering exceptional guest service, leading cross-functional teams, and ensuring compliance with health and safety standards. I’ve worked in diverse environments including restaurants, bakeries, student services, and call centers—always with a focus on operational efficiency, team mentoring, and customer satisfaction. My passion lies in optimizing processes and creating seamless service experiences through a mix of leadership, data tracking, and team support.

E-Support Officer (Samsung Technical Chat Support)

Knoah Solutions

October 2012 – January 2014

Senior Visa and Student Support Coordinator

GUS Education

February 2018 – December 2022

Bakery Clerk

Zehrs (Loblaw Companies Limited)

August 2023 – Present

Customer Care Executive

Tata Business Support Services Ltd

May 2010 – June 2012

Senior Travel Advisor

Teletext Holidays

April 2014 – April 2017

Supervisor

Swiss Chalet (Recipe Unlimited Corporation)

April 2023 – Present

Experienced in guest service, POS operations, inventory audits, shift leadership, CRM workflows, and WHMIS-compliant hospitality protocols.

CRM Systems

POS Systems

Escalation Handling

Staff Training

Team Supervision

Shift Management

Reservations

Guest Service

Front Desk

My Recent Projects

Global Business Management (Capstone)

May 2023 – August 2023

Analyzed global market entry strategies using data-driven frameworks and led a cross-functional research team.

Phone

+1 (519)-329-3366

Address

Waterloo, Ontario

Mail

shwetareddy.asr@gmail.com
Scroll to Top